Please Be Aware: National Scam Targeting Grieving Families

Please know there is a nationwide scam being perpetrated on grieving families. The scam involves someone calling and acting like they are from a funeral home where the family is being served. The scammers can mask their real phone number on CallerID to show they are calling from the funeral home that served the family. This practice is called spoofing. They call families and demand payment for additional charges related to the funeral, and they ask for a credit card number. In general, please never give out a credit card number to someone calling you. If you receive a call like this, hang up, and call the funeral home directly and speak to your funeral director. Never use the phone number that is given to you from the person that called you.

Please know that Hines Home of Funerals, Inc. will never call you for billing information over the phone. We will never ask for credit card information over the phone. If someone calls you asking for this information it is a scam, and it is not Hines Home of Funerals, Inc.. Please let us know if you receive any calls pretending to be from Hines Home of Funerals, Inc. and asking for payment.